Optimove acquires Smartico to enhance ‘positionless marketing’ for iGaming

(AsiaGameHub) –   Optimove has finalized an agreement to purchase Smartico, aiming to boost its ‘positionless marketing’ offerings for iGaming clients.

The deal, announced on Easter Monday (6 April), positions Optimove to become a worldwide frontrunner in both CRM marketing and gamification.

The acquisition is particularly important as it will improve Optimove’s specialized services for the global iGaming industry. Leadership aims to bolster its marketing platforms for a market forecast to be worth $185bn (£140bn) by 2033.

As explained to the media: “Optimove pioneered CRM marketing for iGaming, establishing the category and growing the market. Over the years, Optimove observed competitors entering the field. One company was exceptional. Smartico introduced the combination of gamification and CRM marketing to the iGaming sector.”

Founded in 2019 by CEO Arman Gal and Yuval Mechoullam, Smartico has developed an all-inclusive CRM platform for iGaming operators. This system encompasses automation, gamification, free-to-play mini-games, bonus engines, jackpots, and risk modeling.

Smartico remains autonomous

According to the agreement’s terms, Smartico will keep operating as a completely independent entity. It will retain its current leadership, product development plans, and customer service. Optimove stressed that Smartico’s existing clients will experience no interruption, as the company preserves its commercial and operational independence.

Gal highlighted that the deal was designed to maintain Smartico’s autonomy while creating new avenues for growth: “Since its inception, Smartico was founded with a clear goal: to make player engagement more dynamic, rewarding, and effective for operators. Aligning with Optimove confirms that vision, but crucially, it does not alter our identity.

“We continue to be fully independent, with unchanged leadership, the same strategic roadmap, and an unwavering dedication to our clients. This partnership provides us with greater scale—access to more resources, broader reach, and enhanced capacity to innovate rapidly in an increasingly complex market.”

Gal further stated that the synergy between the two firms would enable Smartico to speed up the development of its gamification and real-time engagement products, all while remaining a direct competitor in the CRM arena.

Optimove shows hand

At the Optimove Conference in London this March, Founder and CEO Pini Yakuel told SBC the company was putting the finishing touches on a “seismic M&A deal for iGaming partners,” scheduled for announcement in the following weeks.

The Smartico acquisition marks Yakuel’s sixth M&A transaction as founder. This follows Optimove’s $75 million strategic funding round, which enabled the integration of various technologies such as Adact (gamification engine), Graphyte (personalization), Kumulos (messaging), Axonite (marketing data), and DynamicMail.

Elaborating on the reasoning for the purchase, Yakuel pointed out that Smartico was unique among numerous CRM rivals:

He said: “What stood out to us about Smartico wasn’t only their product, but their company’s foundation. Similar to us, they bootstrapped, maintained discipline, and concentrated intensely on providing tangible value to operators. In a market filled with followers, Smartico developed something truly innovative—integrating gamification into CRM as a central driver for engagement.

“This isn’t merely consolidation to grow larger. It’s about supporting a company that helped define the same market category from a distinct perspective. We carved out one route into iGaming CRM, and with Smartico, we are fortifying another. That is the evolution of the market.”

Yakuel added that this deal aligns with Optimove’s long-term plan to broaden its “positionless marketing” concept. The strategy involves incorporating complementary technologies while preserving competitive dynamics within the industry.

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